Return & Refund Policy
Return & Refund Policy – Nuts Kingdom
At Nuts Kingdom, customer satisfaction is our priority. We strive to deliver fresh, premium-quality dry fruits, nuts, seeds, dates, and spices. If you are not satisfied with your purchase, please review our return and refund policy below.
Eligibility for Returns
We accept returns under the following conditions:
- The product is damaged, defective, or incorrect upon delivery.
- The return request is made within 7 days of receiving the order.
- The product remains in its original packaging.
- The product has not been used or consumed.
Non-Returnable Items
Due to food safety and hygiene regulations, we cannot accept returns for:
- Opened packages
- Used or partially consumed products
- Products damaged due to improper storage after delivery
- Orders returned after 7 days
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.
Please provide:
- Your Order Number
- Photos of the product
- Photos of the package
Our team will review your request and offer a replacement or refund where applicable.
Refunds
Once your return is approved:
- Refunds are processed within 5–10 business days.
- Refunds will be issued using the original payment method whenever possible.
- Shipping charges are non-refundable unless the error was made by Nuts Kingdom.
Order Cancellation
Orders can be cancelled before they are shipped.
Once an order has been dispatched, it cannot be cancelled.
Contact Us
If you have any questions regarding returns or refunds, please contact us.
Website: https://nutskingdom.com
Thank you for shopping with Nuts Kingdom.